YONGSAN GARRISON, Republic of Korea - Child, Youth and School Services hosted its first organization day Oct. 24, gathering together team members from all CYSS programs to discuss the new CYSS Mission, deepen cohesion and refine communication skills.

Earlier this year, CYSS Services Coordinator Claudette Mohn teamed up with Garrison Commander Col. Dave Hall and Command Sgt. Maj. Ralph Rusch to sign a CYSS Covenant. The covenant is unique to the Yongsan community and one of the best practices highlighted in Yongsan's 2010 Communities of Excellence portfolio.

Part of the covenant involved centering programming on a mission. The new CYSS Mission is to provide developmental experience through programs and services that enhance the quality of life for children, young adults and families in the Yongsan Community.

The training sessions focused on communication, teamwork, stress management, CYSS recognition and morale, CYSS training programs and customer service. These topics were based on areas of concern gathered from the Equal Employment Opportunity Office and CYSS Program survey results.

At the end of the day, feedback was collected from all of the participants. Their feedback will be used to improve CYSS programs, which will in turn help improve the overall quality of service to the community.

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